FAQ

1. When will my OasyMala order ship?
All of our orders usually ship the next business day. When your order ships you will receive an email with your tracking information. Please see our full shipping policy for more information.

2. How do I track the status of my order?
Please visit the order confirmation page included in your email order confirmation.

3. Is every OasyMala jewelry packed in bags and boxes?
Yes, we pack our Malas in nice linen bags and boxes with cards inside.

4. Can my OasyMala jewelry get wet?
As with any Malas, it should be prevented from contacting liquids and chemicals directly, including saltwater, hair products, lotion, and perfume.

5. Do you offer wholesale pricing?
Yes, and we’d love to welcome you to our family. Please see our wholesale page or directly email support@oasymala.com for more information.

6. What is your return policy?
We are committed to our customers and want you to be happy. We stand by our jewelry and offer a 100% customer satisfaction guarantee. Please see our full return policy for more information.

Need additional help? You can click contact us here or directly send us e-mail at:

support@oasymala.com